I have used HVC three times now. They take me from Orange County, NY to the airport. Unfortunately, during one trip (2017) I was in the Bahamas and stuck due to a hurricane. I was able to contact them to say I can’t be picked up as my flight was cancelled. Turns out I was taken on a US Govt plane and had to rent a car from our drop off in Washington DC. When I finally got service again, I had two messages from HVC (my original driver) and Micha saying they were worried about me, hoped I was ok. That was SO nice, AND, he gave me the one way ride back the next time I flew. The drive is smooth and the drivers knowledgeable and professional. Worth the money!