Concierge services revolutionize relationship building with employees and customers, driving behaviors that increase satisfaction, happiness

Employees may be working harder, but they aren’t always working smarter.

In fact, growing demands and increasing workloads are leading to overworked employees. Tired, stressed, overworked employees negatively affect customer experiences and have the potential to harm the business.

With the Internet, social networking, smart phones, laptop computers, and other mobile devices, employees are clocking more hours than ever before and often are checking and responding to email and managing work-related tasks in the evenings and on weekends.

But, while employees are working more, they are not necessarily achieving more.

Today’s employee’s are connected 24 hours a day, seven days a week, 365 days a year, and that connectivity is earning more resentment than gratitude from the employees who are affected. Job and career requirements and responsibilities are intruding on personal time more than ever and employees have had enough.

Studies have shown that approximately 40 percent of United States workers consider themselves to be overworked. In fact, 12 to 18 percent feel unable to use their vacation time because of their workload, and that is having a negative impact on the companies who employ them and the customers who interact with them.

The key to revolutionizing relationships between employers and employees is to recognize the connection between, employee satisfaction, customer loyalty, and higher profits. Partnering with a concierge service, like Hudson Valley Concierge Service in Highland, New York is the perfect solution to reduce employee stress, increase productivity, and give them back their time off.

“Typically employees spend about 20 percent of their time at work handling personal responsibilities. But with a Hudson Valley Concierge Service on-site professional, employees can focus on their job because we help take care of their personal responsibilities,” says Hudson Valley concierge Service owner Micah Bennett. “From errand services and personal shopping, to travel arrangements and reservations, to elder care assistance, we make employees’ lives easier by completing their personal to-do list for them.”

Achieving a balance between their work life and their personal life is the ultimate goal for today’s employees. More and more, it is the company that respects personal boundaries that acquires, attracts, and retains the best talent, over the company that offers the highest salary.

When it comes to their job, employees consider one thing more important more valuable than money, and that is time.

Partnering with a concierge shows employees that their time and contribution is valued and respected. It shows them the company cares about their family, their health, and their peace of mind. Providing employees with an on-site business concierge service is a benefit that will have an undeniably positive effect on a company’s brand, reputation, culture, and loyalty, which will in turn, positively affect the customer experience and ultimately, the bottom line.

Contact Hudson Valley Concierge at 845-518-HVCS(4827) or [email protected] today for more information.